Terms of Service
Last Updated: March 15, 2017
ARBITRATION NOTICE: These Terms contain a binding arbitration provision. You agree that, except for certain types of disputes described in the arbitration provision below, all disputes between you and EliteHomeInnovationz.com will be resolved by mandatory binding arbitration and you waive any right to participate in a class action lawsuit or class-wide arbitration.
- The prices and availability of Merchandise may change at any time without notice to you. Prices remain valid while they are listed and offered on the Store. Merchandise prices will be as posted on the Store as of the date and time of the applicable order. Merchandise availability may be limited and items may not be available for immediate delivery. We reserve the right to modify Merchandise offerings at any time, but we are not obliged to make any modifications to Merchandise that has already been shipped.
- Order Acceptance. All orders are subject to acceptance by EliteHomeInnovationz.com. We reserve the right, in our sole discretion, to refuse or cancel any order for any reason, including without limitation the following: (a) limitations on our ability to accept orders for shipment to addresses outside the United States; (b) limitations on quantities available for purchase; (c) inaccuracies or errors in Merchandise descriptions, images, or pricing information; and (d) problems identified by credit and fraud avoidance services.
- We may also require additional verifications, approvals or other information before accepting any order. After we receive your offer to purchase Merchandise, we will send an order acknowledgement to the email address you provide listing the contents of your requested order. That email serves only as information to the purchaser acknowledging that the order has been received.
- We will contact you if all or any portion of your order is canceled or if additional information is required to accept your order. Your order is accepted when we send you a separate email acceptance of the order or when Elitehomeinnovationz.com ships the Merchandise. If we are unable to accept your order for any reason, we will attempt to contact you using the information contained when you set up your account on the Store. If we are unable to contact you we will cancel your order entirely.
Payment must be made by credit, debit card or Paypal at the time of purchase. All Merchandise remains the property of Elitehomeinnovationz.com until paid in full. If you pay by credit or debit card, the amount of your order will be charged on your card at the time the order is placed. Payment by credit or debit card is subject to the approval of the card issuer, and Elitehomeinnovationz.com will not be liable in any way if a card issuer refuses to accept a credit or debit card for any reason. If your credit or debit card is declined, your order will be canceled. If we have to pay any monies or hire an attorney to collect payment from you we can recover from you all of our collection costs including the fees of our attorney.
- Taxes; Shipping. Merchandise prices do not include sales taxes, other taxes, or shipping and handling fees, all of which will be charged separately and are your responsibility. You will be able to select your shipping method at check out. You will be charged all sales and other taxes to the extent required by law. If Elitehomeinnovationz.com is required to pay any such taxes, you must reimburse Elitehomeinnovationz.com unless otherwise agreed upon in writing. You must provide us with a valid certificate of resale or exemption to support any applicable exemption from taxation. We reserve the right to make deliveries in installments.
- Changes to Orders. You must make any change of the delivery address or change in the order by telephone Sales Support at 815-302-9058 and the change will be binding only if we confirm the change before delivery. Changes may delay the delivery date.
- Store Errors. Pricing errors and other errors will be corrected where discovered, and Elitehomeinnovationz.com reserves the right to revoke any stated offer and to correct any errors, inaccuracies or omissions including after an order has been submitted and whether or not the order has been confirmed and your credit or debit card charged. If your credit or debit card has already been charged for the purchase and your order is canceled, Elitehomeinnovationz.com will issue a credit to your payment card account in the amount of the charge. Individual bank policies will dictate when this amount is credited to your payment card account.
- Merchandise Requiring Assembly. Merchandise marked “Partial Assembly Required” (disassembled) or “Assembly Required” is delivered in cartons for assembly by you.
- Title to Merchandise. Title to Merchandise will pass to you when you receive the Merchandise and make payment in full.
- Security Interest. You hereby grant to Elitehomeinnovationz.com a security interest in the Merchandise to secure payment of the purchase price of the Merchandise and agree, and appoint Furniture.com as your agent, to take all such action and to execute all such documents and instruments as may be necessary or reasonably requested by Elitehomeinnovationz.com to perfect and continue Elitehomeinnovationz.com’s security interest thereunder.
- No Warranty on Certain Merchandise. Merchandise sold “AS IS” will not be eligible for return, exchange, allowance, refund or service. All “AS IS” sales are FINAL. Merchandise sold “AS IS” is sold without any express or implied warranties of any type. Merchandise purchased for commercial settings is not covered by the Limited Warranty below or any other warranty.
- Limited Merchandise Warranty (“Limited Warranty”). We warrant that the Merchandise will be free from defects in material and workmanship for a period of ONE (1) YEAR from the date of delivery. This Limited Warranty applies to you as the original purchaser only, and only for merchandise which has remained at the original non-commercial delivery site. In order to obtain service under this warranty, you must give us written notice of the defect within the one year warranty period. For service under this Limited Warranty, you may contact us at the email Elite1@elitehomeinnovationz.com or at 815-302-9058. This warranty does not cover: (1) wear, fading, or shrinkage of any fabrics; (2) damage due to alterations, misuse, abuse, or accidents; (3) damage or discoloration caused by sunlight or artificial lighting sources; (4) natural variations in the color or graining of leather and/or wood or wood products; and (5) ridges or rough areas in marble or variations in its color or graining. If the furnishings we sell you are not free from defects in material and workmanship for the duration of this Limited Warranty, we will at our option, either (i) refund you the purchase price in exchange for return of the merchandise, or (ii) repair or replace the non-conforming merchandise. Except to the extent expressly prohibited by law, we are not liable to you for any consequential or incidental damage for breach of this or any other warranty. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you. All disputes arising under this Limited Warranty are subject to the Dispute Resolution/Arbitration Agreement set forth below.
- DISCLAIMER OF WARRANTIES. THE ABOVE LIMITED WARRANTY IS THE ENTIRE AND EXCLUSIVE WARRANTY REGARDING THE MERCHANDISE AND IS IN LIEU OF ALL OTHER WARRANTIES WHATSOEVER, EXPRESS AND IMPLIED. TO THE MAXIMUM EXTENT PERMITTED BY LAW, ELITEHOMEINNOVATIONZ.COM EXPRESSLY DISCLAIMS ALL WARRANTIES OF ANY KIND WITH RESPECT TO THE MERCHANDISE, INCLUDING WITHOUT LIMITATION THOSE REGARDING MERCHANTABILITY, AVAILABILITY, QUALITY, ACCURACY, FITNESS FOR ANY USE OR PURPOSE, COMPATIBILITY WITH ANY STANDARDS OR USER REQUIREMENTS, TITLE, AND NONINFRINGEMENT. NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, INCLUDING MERCHANDISE DRAWINGS AND SPECIFICATIONS, OBTAINED BY YOU FROM ELITEHOMEINNOVATIONZ.COM OR IN ANY MANNER FROM THE STORE CREATES ANY WARRANTY. SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU.
- NO LIABILITY. IN NO EVENT WILL ELITEHOMEINNOVATIONZ.COM OR ITS AFFILIATES, DIRECTORS, OFFICERS, EMPLOYEES, REPRESENTATIVES, SHAREHOLDERS, MEMBERS, CONSULTANTS, AGENTS, SUPPLIERS, OR LICENSORS, BE LIABLE FOR ANY DIRECT, INDIRECT, SPECIAL, INCIDENTAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL LOSS OR DAMAGE, OR ANY OTHER LOSS OR DAMAGE OF ANY KIND, ARISING OUT OF OR IN CONNECTION WITH THE STORE OR YOUR ORDER OF MERCHANDISE, WHETHER THE CLAIM IS BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY, WARRANTY, OR OTHERWISE, AND EVEN IF ELITEHOMEINNOVATIONZ.COM HAS EXPRESS KNOWLEDGE OF THE POSSIBILITY OF SUCH LOSS OR DAMAGE. YOUR SOLE AND EXCLUSIVE REMEDY IS REPAIR OR REPLACEMENT OF THE MERCHANDISE BY ELITEHOMEINNOVATIOZ.COM OR, AT ELITEHOMEINNOVATIONZ.COM’S OPTION, REFUND OF THE PRICE PAID FOR THE MERCHANDISE. SOME STATES DO NOT ALLOW THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES, SO SOME OF THE ABOVE EXCLUSIONS AND LIMITATIONS MAY NOT APPLY TO YOU. WITHOUT LIMITING THE FOREGOING, IF ELITEHOMEINNOVATIONZ.COM OR ANY OF ITS AFFILIATES IS FOUND LIABLE TO YOU OR TO ANY THIRD PARTY AS A RESULT OF ANY CLAIMS OR OTHER MATTERS ARISING UNDER OR IN CONNECTION WITH THESE TERMS, THE STORE, OR THE MERCHANDISE, THE MAXIMUM LIABILITY FOR ALL SUCH CLAIMS AND OTHER MATTERS WILL NOT EXCEED THE LESSER OF $100 OR THE PRICE OF THE MERCHANDISE ORDERED, EVEN IF SUCH REMEDY SHOULD FAIL OF ITS ESSENTIAL PURPOSE.
- Governing Law. These Terms are governed by the laws of the state of Illinois, without regard to its conflict of law principles. The United Nations Convention for the International Sale of Goods does not apply.
- Dispute Resolution/Arbitration Agreement/Governing Law.
- Mandatory Arbitration. YOU AND ELITEHOMEINNOVATIONZ.COM AGREE THAT ANY DISPUTE OR CLAIM THAT RELATES IN ANY WAY TO ANY MERCHANDISE OR SERVICE SOLD OR DISTRIBUTED BY ELITEHOMEINNOVATIONZ.COM OR TO THE LIMITED WARRANTY OR TO THE TERMS OF SALE (“DISPUTE”) MUST BE RESOLVED EXCLUSIVELY THROUGH FINAL AND BINDING ARBITRATION, AND NOT BY A COURT OR JURY, EXCEPT THAT YOU OR FURNITURE.COM MAY ASSERT CLAIMS IN SMALL CLAIMS COURT IF THE CLAIMS QUALIFY FOR SMALL CLAIMS COURT AND THE MATTER PROCEEDS ONLY ON AN INDIVIDUAL (NOT A CLASS OR REPRESENTATIVE) BASIS. This Dispute Resolution/Arbitration Agreement (“Agreement”) applies to Disputes arising before, on, or after the date of your purchase, regardless of whether the applicable limited warranty is in effect.
- Assignment. We may assign our rights and delegate our duties under these Terms at any time to any party without notice to you. You may not assign these Terms without our prior written consent.
- Third-Party Beneficiaries. These Terms do not confer any rights, remedies, or benefits upon any person other than you, except that our affiliates are third-party beneficiaries of these Terms.
- Contact Us. If you have any other questions or concerns regarding these Terms, please contact us by Email at: Elite1@elitehomeinnovationz.com.